Shipping policy

Thank you for choosing widerangeco! Below is our shipping policy to help you understand how your order will be processed and delivered.

1. Order Processing Time

  • All orders are processed within 1-2 business days (Monday-Friday, excluding holidays). Orders placed after 5:00 PM local time will be processed the next business day.
  • During peak periods (e.g., holidays, sales events), processing times may be slightly longer, but we will keep you updated on any delays.

2. Shipping Rates & Free Shipping Offer

  • Standard Shipping: A flat rate will be calculated at checkout based on your location.
  • Free Shipping: Enjoy free standard shipping on all orders over $49.99 (before taxes and after discounts) within the contiguous United States.
  • International shipping rates are calculated at checkout based on the destination country and order weight.

3. Delivery Times

  • Domestic orders typically arrive within 3-7 business days after processing.
  • International orders may take 10-21 business days to arrive, depending on the destination country and customs processing times.
  • Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather, carrier delays, or customs processing.

4. Order Tracking

  • Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package.
  • You can also track your order by logging into your account on our website or contacting us at HaoShengLimited@outlook.com.

5. Shipping Restrictions

  • We currently ship to most countries worldwide, but some products may have shipping restrictions due to size, weight, or customs regulations.
  • It is the customer’s responsibility to ensure that the ordered products are allowed in their country of residence. We are not responsible for any customs duties, taxes, or fees that may apply to international orders.

6. Lost or Damaged Packages

  • If your package is lost or damaged during transit, please contact us immediately at HaoShengLimited@outlook.com with your order number and tracking information.
  • We will work with the shipping carrier to resolve the issue and offer a replacement or refund, at our discretion.